Brief Notes on Business Administration & e-Company

Dr.  S.  Maurer,  
MBA Professor

You might want to create an ideal schëdule and a real schedule that you constantly update as the project progresses.  Updating the schedule is your responsibility as a project leader; don't expect your team to do it.  

Now,  more managers are recognizing the various parts of the organization,  and,  in particular,  the interrelations of the parts,  e.g.,  the coordination of central offices with other departments,  engineering with manufacturing,  supervisors with workers,  etc.  

The Gantt chart is the most commonly used chart in project management.  it shows all the relationships between tasks,  when tasks are expected to start,  who's assigned to a task,  when the task is scheduled to end,  etc.  Because of this,  this chart can very quickly become large and unreadable.  

We won't dwell on the obvious: the rise in competitive pressures worldwide.  But we're seeing the consequences of this in the continued campaign to cut costs and a shift in emphasis from revenue growth to profitable growth.

The 21st century will be the century of the electronic communication.  Customers are arranged to buy  products and services whenever and where wants them to want - 24 hours a day,  in all World.   They improve the forms of serving the customers' needs,  the business are more and more on-line.  it is very probable that a enterprise that doesn't adapt to this new atmosphere,  be thrown away of the market.

Whenever you be placed before an objective or task,  before a challenge,  etc.,  close the eyes and try to identify the 6 closed-loop elements correctly.  That doesn't mean that you will control the Process,  we  wants to say that you identified correctly which are the involved elements.  That is indispensable,  a person with a UMBA is essentially a superior control element,  who hired him has that expectation.

Remembering that … The supply chain is the business,  as well as The Last Great Differentiator,  and provides A Foundation for customer relationship management as a Key Source of Competitive Advantage leaves no doubt as to its' core organizational importance.

A project management Rule: Take care of your project team.  We’ve come to accept that the customer comes first…the customer is always right.  We can’t take care of the customer if we first aren’t taking care of our project team.  It’s a challenge.  While there are some things we can do for the whole team,  it comes down to taking care of each team member as the individual that he or she is.  And to make it more difficult,  then we must bring their various interests into coherence.

There are three variables in any project management: the objectives,  the schedule,  and the resources [mainly staff time].  These are all linked together; you cannot change one without reviewing the impact on the others.

A self-organizing system requires a strong current goal or purpose.  it requires continual feedback with its surrounding environment.  it requires continual reference to a common set of values and dialoguing around these values.

You have to think deeply in that basement of a UMBA,  without her any control system [human or the extraordinaries electronic erp and crm that we will see further on] they won't generate the wanted value! That records flaw it is caused as,  for example,  to install  expensive and complex erp and crm in the administration of a enterprise,  to know even what they do,  but not its conceptual basement.

workflow also defines the sequence and conditions based upon which work flows.

In general,  SaaS can be deployed at a much smaller initial cost,  which can be attractive to smaller businesses.  However,  the ongoing annual payment can be higher for SaaS becuause you're paying to use the software.  Much like leasing vs.  buying a car,  that payment never goes away as long as you're using the software and can become costly as you grow and add employees to the system.  

A problem is that [crm] means different things to different people.  For some,  [crm] means direct e-mails.  For others,  it is mass customization or developing products that fit individual customer's needs.  For it consultants,  [crm] translates into complicated technical jargon related to terms like OLAP [on-line analytical processing] and CICs [customer interaction centers].

Where does technology fit? it ís a tool,  nothing more.  it ís the means,  not the end.  Properly focused and implemented,  [crm] software applications support more effective marketing,  sales,  and customer care processes,  enabling a customer experience that builds loyalty and long-term profitability.