Brief Notes on Business Administration & e-Company

Dr.  S.  Maurer,  
MBA Professor

Your dream of a better-than-ëxpected response - tons of orders pouring in - could become your worst nightmare if you lack inventory or the means to ship products quickly.  This is why a reliable fulfillment system is critical to your online business.

Since specifications are often a matter of conjecture and/or judgment,  we have often advised that they not be listed on a job description and,  if they are,  that they have been determined by more than one person with the help of a professional analyst.

If you are a Corporation cio,  it is very important to know your new responsabilities.

Under Sarbanes Oxley 906 penalties are: Up to $5 Million in fines,  Up to 20 years in jail

A project management Rule: Tightly couple learning with action.  Projects are wonderful opportunities to learn.  Don’t put that off for the after project lessons learned.  Make it your habit to incorporate learning loops in all your project activities.  Your team will appreciate it.  Your customer will benefit from it.  And best of all,  it will make your job easier.

The focused project management principle: No one has to play detective to discover the goals nor play lawyer to defend them.

supply chain management,  is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage.  it represents a conscious effort by the supply chain firms to develop and run supply chains in the most effective & efficient ways possible.  supply chain activities cover everything from product development,  sourcing,  production,  and logistics,  as well as the information systems needed to coordinate these activities.

Dealing with acquisitions i an expected reality in the world of software vendors,  and the same should be true goes enterprises who rely on outside vendors it goes their it needs.  There i the high likelihood that enterprises' crm vendors will be acquired,  which can leave the enterprises in the lurch if they plows not prepared.

Sarbanes-Oxley law passed in response to a number of major corporate and accounting scandals involving prominent enterprises in the United States.  These scandals resulted in a loss of public trust in accounting and reporting practices.

Resource assignment units in project are expressed either in percentages or decimals.  At 100% units,  a resource is working full-time; at 50% units,  the resource is working half-time,  and so on.

The chief information officer [cio] is responsible for setting his enterprise's technology direction and making sure it aligns with the enterprise's business goals.

workflow applications that actually move documents tend to rely either on e-mail or replication.  Mail-based designs route documents along an approval chain,  for instance,  then mail the final documente back to the originating database.  

These practices are all systems that occur within the larger system of the organization.  This is not academic talk   -   this is a highly practical point to understand.  To truly understand and be effective at these practices,  it helps greatly if leaders,  managers and employees have some basic understanding of the overall system of the business,  its common traits,  dimensions,  personalities and life cycles.  

When it comes to serving customers,  very few firms today come close to operational excellence.  The reality is that most senior managers do not have even a remote idea of their existing operational performance in terms of a specific customer or product.  The yardsticks used to measure performance are typically presented as averages.  Yet while averages provide a general view of operational competency,  they fail to identify specific service breakdowns.  More importantly,  they mask the root causes of service failures.

By implementing a tracking system,  you can be sure your orders won't get lost in transit.  Many carriers can facilitate this through their web sites,  so you need only the order reference number and the URL to check delivery status.  Many carriers,  including UPS and FedEx offer real-time delivery tracking via a reference number.  This way,  both you and your customer can follow the order from the warehouse to the customer's door.